Paradise Pool and Spa, Inc. Privacy Policy

Effective Date: February 21, 2026

We do not use cookies, retargeting, analytics trackers, or cross‑context advertising technologies.

1) About This Policy

This Privacy Policy explains how Paradise Pool and Spa, Inc. ("Paradise Pool and Spa", "we", "us", or "our") collects, uses, and protects personal information when you visit our website https://www.paradisepools.biz, contact us, or use our services.

2) Information We Collect

We collect:

• Contact Information: name, email, phone, address.

• Service Information: purchase history, service requests, product preferences.

• Payment Information: processed securely by our payment processors.

• Communications: calls, emails, SMS interactions.

We do **not** use cookies or tracking technologies.

3) How We Use Information

• Provide and maintain services

• Process orders and payments

• Send appointment reminders and service updates

• Send promotional SMS/email with consent

• Meet legal obligations

4) SMS & Email Communications

• SMS: Frequency: 2–5 messages/month. STOP to cancel. HELP for help.

• Email: Unsubscribe anytime via the link in our emails.

5) No Cookies or Tracking

We do not use cookies, analytics, tracking pixels, or advertising technologies.

6) How We Share Information

We share information only with:

• Service Providers (payments, hosting, SMS delivery)

• Legal authorities when required

We do not sell or share personal data.

7) Privacy Rights

You may request:

• Access to your data

• Correction

• Deletion

• Opt‑out of marketing

Submit at https://www.paradisepools.biz/privacy-request or email privacy@paradisepools.biz.

8) Data Retention

• Transaction records: 7 years

• Marketing opt‑ins: 24 months inactivity

• SMS consent logs: 4 years

9) Children’s Privacy

Not for children under 13.

10) Security

We use administrative and technical safeguards.

11) Contact Us

Paradise Pool and Spa, Inc.

2785 Pacific Coast Hwy, E809, Torrance, CA 90505

Email: privacy@paradisepools.biz

Phone: 310-370-2144

Website: https://www.paradisepools.biz